3.1.2 - Viewing Course Videos

Screenshot of a Media Gallery listing of the YouTube video "Rival IQ - 5 Steps to Researching Your Competitors Social Media Strategy."

Your course may include videos that were either produced by PCS/the instructor or recorded during live course sessions, both of which will include closed captions and scrolling transcripts. Your course may also include YouTube videos that may or may not have captions.

This page includes information on the different ways to access videos in the course and also enable viewing if they're being blocked by your browser.

Blocked Videos

Below are workarounds if you are blocked or denied access to videos.

Desktop/laptop computers

If viewing the videos using a desktop/laptop browser, particularly Safari, you might see the following message display in place of the video:

It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

If you encounter this message, you will need to change your browser settings so that it's not blocking cookies. Below are links for enabling 3rd-party cookies in common browsers.

If you're still not seeing the Gallery or changing your cookie settings didn't resolve the issue, it's recommended you try a different browser.

After trying a different browser, if you're still experiencing the issue, then check your browser extensions, as one of them might be causing the videos to be blocked. According to a UD student and reports from other universities using the Kaltura video platform, the DuckDuckGo extension has been known to block viewing of videos. If you suspect this extension is causing the issue, uninstall the extension.

Mobile devices

If viewing the videos on a mobile device, you might see an Access Denied message where the video is displayed. If you see this message, tap the Launched External Tool button that accompanies the video, which will open the video on a new screen.

On Android devices, tap the X button to go back to the course page screen. On iOS devices, you might just see the Launched External Tool button where the video should display. Tap the button to view the video, which will open the video on a new screen. To go back to the course page screen, tap the Done button.

Viewing Videos Embedded on a Page

The first way to view a video is to click the play button on the video that is embedded on the page. If the embedded video is from YouTube, you can also view it directly on the YouTube platform.

Note: If viewing a PCS or instructor-created video on an embedded page, the scrolling transcript will not display with the video. In order to access the transcript, you will need to view the video in the Media Gallery located in the course menu. Close captions are available regardless of where you view the video.

Viewing Videos Using the Media Gallery

The second way to view a video is to use the Media Gallery, which is located in the course menu. The Gallery serves as a repository for all the videos posted in the course and is designed for quick access to any video.

Gallery list view

Videos in the Gallery are displayed as a list that can be viewed as collapsed, detailed, or grid. As its name implies, the Detailed View provides the most information about each video.

Searching, sorting, and filtering videos

If there are numerous videos listed in a course Gallery, we strongly recommend that you use the Search This Gallery search bar at the top of the page when looking for specific videos. Each video is tagged with key words that you can use in your search. Some of these key words include the module name and topic/chapter name. Enclose your key words in quotation marks to search for an exact match.

In addition to the search feature, you can sort videos alphabetically and by creation date or update date. You can also use the filter feature to filter videos according to duration.

Closed captions and transcripts

Closed captions (CC) and a scrolling transcript are available for PCS/instructor-produced videos and recordings of live sessions. Transcripts are not available for the YouTube videos, and captions may or may not be available.

To turn on the closed captions, click the (CC) button in the playback controls at the bottom-right corner of the video player and select English from the menu options. The menu also includes options to customize the captions according to general appearance, size, color, font, and background.

To view a video transcript, after clicking on the video, click the Show Transcript button located in the bottom-right corner of the video player.

Screenshot of the Media Gallery video player, showing the Show Transcript button.

A search bar is available that will allow you to search text in the transcript. You can also quickly advance to a specific part of the video by clicking in the transcript field.

Viewing Videos on a Mobile Device

The viewing experience of videos on a mobile device using the Canvas Student app can differ depending on both the type of device (smartphone vs. tablet) and operating system (Android vs. iOS). As a result, location of player controls and features, like closed captions, might differ and can change due to updates to the Student app, YouTube app, your device operating system, etc. This is especially true with viewing YouTube videos that are made available in the course. As a result, it is recommended that you have the YouTube app installed on your device and refer to the Manage Captions Settings page for turning closed captioning on/off for Android or iOS devices.

See the Blocked Videos section on this page if a video isn't displaying or displaying correctly on your mobile device.